Risk Warnings

This Risk Warning provides you with information about the risks associated with Capital Wallet Services. This Risk Warning provides a general description of the risks when you use Capital Wallet Services.

This Risk Warning does not explain all of the risks or how such risks relate to your personal circumstances. It is important that you fully understand the risks involved before making a decision to use Capital Wallet Services.

  • Unlike most currencies, which are backed by governments or other legal entities, or by commodities such as gold or silver, cryptocurrency is a unique medium of exchange, in that there is no central bank that can take corrective measures to protect the value of cryptocurrency in a crisis.
 

Since the blockchain is an independent public peer-to peer network and is not subject to regulation or control by any authority or firm, we are not responsible for any failure, mistake, error and/or breach which shall occur on the blockchain or on any other networks in which the Supported Cryptocurrencies are being issued and/or traded.

We do not own or control the underlying software protocols which govern the operation of the Supported Cryptocurrencies.

In general, the underlying protocols are open source and anyone can use, copy, modify, and distribute them. The underlying protocols of the Supported Cryptocurrencies are subject to sudden changes in operating rules (‘forks’), and such forks may materially affect the value, function, and/or even the name of the Supported Cryptocurrency.

Instead, cryptocurrencies are an as-yet autonomous and largely unregulated worldwide system of currency. Traders of such currencies put their trust in a digital, decentralised and partially anonymous system that relies on peer-to-peer networking and cryptography to maintain its integrity.

You acknowledge that, when, where and as required by applicable legislation, Capital Wallet shall report information regarding your transactions, transfers, distributions or payments to tax or other public authorities. Applicable legislation could also prompt Capital Wallet to request additional tax information, status, certificates or documentation from you. You acknowledge that failure to answer these requests within any legally required timeframe, may result in Capital Wallet withholding taxes, to be remitted to tax authorities as required by relevant law. You are encouraged to seek professional and personal tax advice regarding the above and before making any Virtual Asset Transaction.

Virtual Asset transactions are subject to high market risk and price volatility. Changes in value may be significant and may occur rapidly and without warning. Past performance is not a reliable indicator of future performance. Currency exchange fluctuations will impact your gains and losses.

The fees and charges in relation to Capital Wallet Services are set out here. Capital Wallet may, at any time and in its discretion, update the fees & charges. Please be aware of all fees and charges that apply to you before you start using Capital Wallet Services. Note that additional fees beyond Capital Wallet’s control also apply from the Blockchain when executing a transaction in digital assets.

 

We do not guarantee that the Capital Wallet Services will be available at any particular time or that Capital Wallet Services will not be subject to unplanned service outages or network congestion. It may not be possible for you to convert, store, transfer, send or receive Virtual Assets when you wish to do so.

 

Third parties, such as payment providers, custodians, and banking partners may be involved in the provision of Capital Wallet Services. You may be subject to the terms & conditions of these third parties, and Capital Wallet will not be responsible for any loss that these third parties may cause to you.

 

Despite all security measures in place, it is not possible for Capital Wallet to eliminate all security risks. You are responsible for keeping your Capital Wallet Account password safe and for all the transactions made through your Capital Wallet Account, whether you authorised them or not. Transactions in Virtual Assets may be irreversible, and losses due to fraudulent or unauthorised transactions may not be recoverable.

Virtual Asset markets are open 24 hours a day, 7 days a week. Rapid price changes may occur at any time, including outside of normal business hours.

 

When you communicate with us via electronic communication, you should be aware that electronic communications can fail, can be delayed, may not be secure and/or may not reach the intended destination.

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